NtwineQuestions
When an agent needs you, it asks a question you can answer in one keystroke.
When a worker hits something only you can settle, it asks a question with numbered options. Each option says what picking it means, and the worker marks the one it would choose as recommended. Most of the time, answering takes a single keystroke.
There's always a row for writing something else instead. A typed reply leaves the questions open. The agent is told which ones still are, and withdraws any it no longer needs.
Several at once
When the answer isn't just one thing, a card can take several. Check any combination and add a note. A question can also carry follow-ups that only appear for the option you pick, so you're never asked "and which one?" after you've said no.
Nothing stalls on you
A question you leave alone doesn't hold up the thread forever. Ten minutes after the agent comes to rest on it, Ntwine answers with the recommended option. A countdown under the card shows when, and its × turns it off for that question. A question you've typed a reply past waits for you.
An option that acts outside your machine, like posting a comment, merging, publishing or spending money, is never picked for you. If every option does, the question waits.
Steps
Sometimes the agent needs you to do something it can't, like signing in, approving a prompt or pressing a button it isn't allowed to press. In that case the card lists numbered steps and a Done button, which tells the agent you've finished. If a step didn't work, reply instead.
On a phone
Simple questions take one tap on the card. Larger ones open in a sheet, one step at a time. See phone.